Business Process Outsourcing

IT company

Business Process Outsourcing

Business Process Outsourcing (BPO) is a category of outsourcing that involves contracting the tasks and responsibilities for a specific business process to a third-party service provider.

Brandsteps as your BPO partner, provides first-class customer experiences and back-office operations for your brand or business by focusing on your core competencies and enhancing them to the fullest potential.

  • CSR
  • RE (retail execution)
  • SMO (Sales Manages Outsources)
  • BO (Back Office)


Most organizations like to give back to the society from which they earn. Typically, that is in the form of an initiative that is related to their business. Brandsteps manages such programs on behalf of customers.


45% of all consumer buying decisions are made at retail, this makes execution at point of sale an all-important part of marketing mix, and therefore Brandsteps provides retail execution services


A number of companies now outsource their Sales teams. Brandsteps manages outsources in the pharmaceutical sector, by not only meeting the goals but outperforming the targets set by the company.


One of the first processes to be outsourced at Brandsteps was the ‘back office. This includes admin, finance and related services.